Cookie Policy

Last Updated: 20 November 2025

1. About this Cookie Policy

This Cookie Policy explains how MarkM8 ("we", "us", "our") uses cookies and similar technologies on our website and platform ("Platform"). It explains what these technologies are, why we use them, and your choices regarding their use.

2. What are cookies?

Cookies are small text files that are placed on your device by websites you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to site owners. Similar technologies (such as local storage, pixels, or web beacons) are also used for similar purposes.

3. What cookies do we use and why?

We use the following categories of cookies on our Platform:

a. Strictly Necessary Cookies

These cookies are required for the operation of our Platform, such as enabling you to log in securely and manage your account. Without these, our website would not function properly.

Examples:

  • Session cookies to manage log-ins (set by MarkM8 and Google OAuth)
  • Security cookies to protect against fraud and abuse (set by Stripe)

b. Analytics Cookies

We use analytics services (such as Google Analytics 4 and/or PostHog) to collect information about how users interact with our Platform. This helps us improve our service and understand usage patterns.

These cookies will only be set with your consent.

c. Functionality Cookies

These cookies enable enhanced features, such as remembering your preferences or language settings.

d. Third-Party Cookies

Some cookies are set by trusted third-party services (for example, when you sign in with Google or make a payment with Stripe). These services have their own cookie policies.

4. How can you manage cookies?

On your first visit to our Platform, you will see a cookie banner allowing you to accept, reject, or customise your cookie preferences. You can change your preferences at any time through your browser settings.

You can also manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. For more information, see:

Please note: Disabling some cookies may affect the functionality of our Platform.

5. Updates to this Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page. Please check back regularly to stay informed.

6. Contact Us

If you have any questions about our use of cookies, please contact:

Email: support@markm8.ai
Address: London, United Kingdom

MarkM8 Ltd
Company Number: [To be registered]
Registered Office: London, United Kingdom